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Privacy Policy

trancesanctuary.com has created the present privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website: trancesanctuary.com


trancesanctuary.com is fully committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties.


We will not sell your name, address, e-mail address, or personal information to any third party.


If you have purchased a ticket for one of our events or contacted us via our website or e-mail, we may occasionally update you on our latest events, news and special offers via e-mail on the basis of “legitimate interest”. All our clients will have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us or want to be removed from our database, you should click on the "unsubscribe" link in any email communications which we might send you. Or email info@trancesanctuary.com with the word unsubscribe in the title. 


We may collect, use, store different kinds of personal data about you which we have grouped together follows:

  1. Identity Data includes first name, maiden name, last name, date of birth and gender.

  2. Contact Data includes billing address, delivery address, residential address, email address and telephone numbers



We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity and Contact details by corresponding with us by email or our websites. This includes personal data you provide when you:

  • e-mail us about our events

  • purchase a ticket for one of our events

  • request marketing to be sent to you



Automated technologies or interactions. As you interact with our websites, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar tracking technologies such as pixels and web beacons to analyse trends.


Examples of the cookies we use:

Preference cookies – to remember your preferences and settings in order to provide you with an enhanced service

  1. Targeting cookies – to build a profile of your interests and show you relevant adverts on other sites

  2. Social Media cookies – to enable you to share our content with your friends and networks

  3. Web beacons. We use web beacons on our websites, White Label Websites, and in our e-newsletters and e-flyers ("Email" or "Emails"). When we send Emails to people that have opted-in to receive Emails ("Members") we may track who opened the Emails and/or who clicked on links contained within those Emails by using single pixel gifs to collect the following information about Members when their Email is opened; their IP address, browser and email client type e.g. Outlook or Hotmail in order to provide us with a measurement of our email campaigns and to improve our features for specific segments of Members list.


We may also collect, store and use your location to improve and provide customised features of our service. You can enable or disable services that we provide which are based on your location at any time through your device settings.

We may use mobile analytics software to collect Usage Data and improve our knowledge as to how frequently you use our mobile apps and gain other usage information.

Technical Data from the following:

(a)analytics providers; Google Analytics based outside the EU in order to track and report website traffic. Your Technical Data is used to track and monitor the use of our service. The Technical Data is shared with other Google services. Google may use the Technical Data to contextualise and personalise the advertisements of its own advertising network.

You can opt-out of having your activity tracked and monitored by Google Analytics whilst using the services by installing the Google Analytics opt-out browser add-on. The opt-out browser add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics.

You can view the privacy practices of Google by visiting http://www.google.com/intl/en/policies/privacy/

(b) advertising networks; such as Google AdSense based outside the EU; and DoubleClick Cookie based outside the EU to help support and maintain our services. Your Technical Data is used to provide targeted adverts.

Google AdSense uses cookies to provide advertisements on our service. Google's use of the DoubleClick cookie enables it and its partners to provide advertisements to our users based on their visit to receive our services or to other websites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page at http://www.google.com/ads/preferences/

(c) behavioural re-marketing services; such as Google AdWords which is provided by Google Inc. based outside the EU; and Facebook which is provided by Facebook Inc. based outside the EU so that we can advertise on third party websites to you after you visited our websites and used our services. 

You can opt-out of Google Analytics for display advertising and customise the Google Display Network advertisements by visiting the Google Ads Settings page at http://www.google.com/settings/ads.

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout to your web browser. Google Analytics Opt-out Browser Add-on provides users with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms website at http://www.google.com/intl/en/policies/privacy/.

You can learn more about interest-based advertising from Facebook by visiting https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow the instructions from Facebook available at https://www.facebook.com/help/568137493302217.

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

How do I turn cookies off?
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, we cannot tell if you are signed in without using cookies, so you would not be able to post comments. All modern browsers allow you to change your cookie settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for more details.

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